Privacy policy

Privacy Policy

Last updated: September 2026

At Oteliose, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Credit card details (processed securely through our payment providers)
  • Device Information: Browser type, IP address, pages visited, and time spent on the site
  • Order Information: Purchase history and transaction details

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Respond to your inquiries and provide customer support
  • Send promotional emails and offers (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Trusted service providers who assist in operating our website and business (e.g., payment processors, shipping carriers)
  • Law enforcement or government agencies when required by law

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt-out of marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: